Customer Service is our highest priority, and it shows with our A+ rating on the Better Business Bureau. We are willing to do what we need to, in order to satisfy your plumbing needs and gain your repeat business. Your privacy is never in jeopardy with us. We have given the highest regards to our customers privacy in the many years we have been in business.
There will be no hidden charges. The price that is stated is the price you will pay for the services agreed upon.
We are fast, dedicated, and fully licensed to meet any and all of your plumbing needs.
From Gastonia, NC: We contacted Al by email on a Saturday. Our water heater was leaking water from one of the top inlets. He called back within a few hours and set up an appointment to look over the problem on Sunday. He called and asked if he could come earlier than the original appointment on Sunday. When he arrived he gave us a best case and a worse case estimate of cost and time. We made the repair appointment for the next day, Monday. He was very professional and arrived on time. We ended up with the best case and he completed the repairs in under an hour. We will use him for all our future plumbing needs.
From Charlotte, NC: Al came on a Saturday with very little notice and went above and beyond. He is excellent!! We had a supply line issue with our toilet and he fixed that, told us exactly what he was going to do, and set our new toilet for us too! Thank you, Al!
From Charlotte, NC: What a wonderful experience! The phone was answered immediately when I called. An emergency call interfered with the original time we set up. I was called in advance to schedule a time the same day that worked for me. I was given the options and prices to correct my problem. Excellent communication and professionalism from everyone I interacted with. The quality of the work was fantastic.
From Clover, SC: I had 4 plumbers assess the problem and quote a fix. Some tried to get the pipes under the slab replaced but Al pointed out they were copper and did not need replacing. Others tried to get the pipes in the bathrooms replaced but again Al showed me they were copper. The other plumbers, 3 of whom were highly recommended on Angie's list, quoted prices ranging from $2,400 to $4,800 and estimated 1-1/2 days
Al came in and finished the job in 4-1/2 hours. Just as impressive he replaced the pipes behind the walls with minimal damage to the drywall. The man is a professional and is honest as Abe.
Enthusiastically recommend him for any plumbing job - no matter how large or small.
From Belmont, NC: Al arrived and began work immediately. All work was finished within an hour.
From Charlotte, NC: Al is very knowledgeable and is helpful to save the customer money. His work is high quality and has the best prices. I recommend his services.
From Charlotte, NC: I was not satisfied with the two other plumbers I had used in the past and decide to try Mr. Savelle through an Angie's Big Deal. Al responded promptly to my call and fit my work into his schedule the same day. He found the cause of the original leak and showed me how deteriorated the pipe connection was. He fixed the original leak on the hot water and after showing me how the cold water connection was also becoming a problem, he replaced it as well with my approval. I appreciated his attitude ( he didn't talk down to me as some service people do) and he answered all my questions, not only about this particular problem and its cost, but also about other issues for the plumbing in a 50 year old house. (I also had him look at my hot water heater and give me an estimate I can use when I look into replacing it in a few months. ) Overall, I was very satisfied and would recommend him.
From Belmont, NC: I had no idea why my hot water heater quit working. Al came out at the end of the day and re-lit the pilot light. Thank goodness it was so simple! I would recommend Al to anyone and would not hesitate to call him again!
From Cornelius, NC: Al went out of his way to come over after his regular work hours to diagnose our problem. He did not charge us for that visit and made sure that the leak was contained. That gave us time to shop for a new toilet. I had purchased a coupon from Angie's List and Al informed me that there was a more comprehensive one that fit our needs better. I called customer service at Angie's List and they refunded my account ,without any problem, so that I could purchase the correct coupon. Al returned on the scheduled day and carried the toilet, from the back of my truck, up 2 flights of stairs and installed it. When he didn't have enough caulk to finish the job to his satisfaction, he drove to the store and bought some. There were no extra charges. Everything was covered under the coupon!
Al takes great pride in his work and strives to deliver unparalleled customer service. I would not hesitate to recommend his services.
From Charlotte, NC: I called him, he responded immediately, came out to the house and said what was going on, what he would do and the cost. Al did much more than he charged me for. Great service, highly recommended and a pleasure. Thanks.
From Charlotte, NC: Al was easy to get a hold of and was willing to come out on a Saturday so I wouldn't miss work. He was exactly on time. He completed the work quickly, cleaned up and even spent time showing me some maintenance tips and how my new system works. He was very nice. His pricing was very fair. I will definitely use him in the future for my plumbing. An excellent experience. I couldn't be more pleased.
From Charlotte, NC: Because he had advertised on Angie's list he had a lot of customers purchase the toilets and installation, so it just took a little while to get it scheduled. Overall though, I am pleased with his work and would use him again.
From Concord, NC: Did a great job and was very quick responding
From Charlotte, NC: Al Savelle was prompt in responding and followed up to make sure we were satisfied. He was very responsible.
From Concord, NC: They did the work in short amount of time and charged less than what we had expected. I would surely recommend Al Savelle Plumbing services and would definitely call them back if there is anything else that needs to be done.
From Concord, NC: I called around 2 pm on 7/25/12 and he was there within an hour. The water heater was 21 years old so we placed it rather than try to fix it. He went out and got a new tank. He removed the old one. He replaced it and I had hot water by 8 pm. He worked until it was in and taken care of. He left around 7:30 pm. Great responsiveness.
From Gastonia, NC: We had an underground water line break on a Sunday afternoon. Mr. Savelle was at our home within an hour of the call. He surveyed the situation, and recommended that we replace the water line rather than repair it. I was hesitant to commit to such an expensive repair, and as we talked he found ways to reduce the cost. However in the end, I dug up the broken water line and repaired it myself. But his prompt service call and advice were valuable.
From Charlotte, NC: Al arrived on time, performed the work in a reasonable time frame, and cleaned his work area when done. I was completely satisfied with his work and would recommend him to others.
From Charlotte, NC: I called Al about a clogged drain for the AC that had leaked in HVAC closet. He suggested that he would come out if it would make us feel better. He arrived about 11:30 PM, he confirmed the leak. He told us he could unclog the drain, but it would be better to put in a pipe connection to the bathroom sink. He said it would be $150 including the Angie's List discount. He agreed to come back at 9:00 or 9:30 AM the next day. He ran into problems with an earlier appointment, so he called to tell us that. Also some parts for the new drain cost more than he anticipated. With my approval he charged us the difference $50. Then he went to work being very careful not to make a mess or damage. He worked for at least two and a half hours. He had put in a drain that was up to date. He cleaned up everything. The ;price all told was $200. Can't be more satisfied. He was very friendly, knowledgeable, and skilled. He's in my address book. I have recommended him to five neighbors.
From Belmont, NC: Al contacted us on Friday and scheduled something for the next day since he would be in our area. He called Saturday to give us a time and even arrived early. He listened to us, checked out what could be the problem, and gave us a great explanation as why not to worry since it was a non-issue. He also fixed an issue with our kitchen sink while he was here. Yes, he does it all...including the kitchen sink.
From Huntersville, NC: Our disposal had been leaking for weeks and finally the motor burned out. I called Al in the morning and he was able to come by and install it by late afternoon. He gave me a quote over the phone. He didn't mind if I picked up the new disposal myself from Lowe's for him to install and told me which one to get. He arrived on time, put in the disposal quickly, and cleaned up the whole area before he left. We would definitely use him again in the future.
From Matthews, NC: Found Al on Angie's list based on price and reviews. I needed a rather minor plumbing fix that turned more complicated than initially thought. (based on workmanship with original contractor). I highly recommend his services. He was exceptionally knowledgeable and courteous. I appreciated his professionalism and ability to work with my schedule. I would definitely use Al again.
From Charlotte, NC: Al showed up on time and was very professional and polite. I will use him again for any plumbing needs. Thanks Al!
From Charlotte, NC: I had Al replace two toilets in our home. Both my wife and I are disabled so we were looking for toilets that were better able to meet our needs. We made our purchase based on Al's recommendation and we are more than a bit pleased. The new stools are higher off the floor and truly meet our needs. Al is a true professional and absolutely met our needs. He not only met our agreement, he went out of his way to be certain we would be totally satisfied.
AND we are, truly satisfied!
From Charlotte, NC: He did excellent work. I'm not a huge fan of the toilet though. The installer was here less than hour. He cleaned up after himself & was very professional. He was pleasant; we chatted the whole time he was working. It was very pleasant experience in fact.
From Charlotte, NC: Well done, timely. We would definitely use him again!
From Belmont, NC: Al was very good all the way thru. He responded quickly to my email I sent to Angie's list. He set up an appointment time with me and called on my scheduled day to let me know he was coming. He knew exactly what to do. He was very fast and very organized. He also was very friendly and informative. He went to work and did everything with no issues since he knew what he was doing and had all of the needed tools and parts with him. He was ready for any problem that he might encounter. The installation was perfectly done. He cleaned up everything. He vacuumed afterwards. His work area was spotless and the toilet worked perfectly. My wife was very pleased with the entire job. Al is definitely MY plumber from now on for any plumbing job I may have. If you hire him, you will be glad you did. I sure am. He is the best plumber I have ever had.
From Charlotte, NC: Seamless-- Called me to set up appointment, called to confirm when he would be coming, came on time, was friendly, professional; cleaned up after himself, explained exactly what he was doing and happily answered my questions. The way all service providers should be! Will call him in the future for any plumbing needs!
From Charlotte, NC: Great job installing complete kitchen and bath for me. His price was great and just a great guy to work with. Highly recommend.
From Kannapolis, NC: At first I thought it was a clog in the lines under the house.He tried to unclog it from the house and then from the street.When he went from the street end he pulled out dirt.That told him the line had collapsed.They dug up the front yard to get to the line.We watched the whole time.They were nice and did not mind me watching or asking questions.We saw that the pipe connections had broken and the ends were partially collapsed.They replaced two sections of pipe and the clean out that was buried under the yard.He was professional and courteous.He covered the pipes, leveled the yard as best as possible and put grass seed and straw down.He was prompt and done what he said he would do.I would use again.
From Kannapolis, NC: He was prompt to give us a quote, which was a fair quote, and billed in three payments as the work progressed on the total house remodel. He worked with other contractors to be on site when his presents was required. They did a great job and I would recommend Al Savelle Plumbing to anyone in the area.
From Huntersville, NC: I called Al about what I wanted to have done, he was very nice on the phone and I could tell he knew his business. We made plans for him to stop by, and give an estimate. His price was reasonable, so we scheduled the job to be do the following week. Al was on time and let me know how things where going throughout the job. I will use him again, I was very pleased.
From Mount Holly, NC: Installation was professional. Response time was terrific. Attitude was professional and friendly.
From Concord, NC: We had no problems with the work done by the guy from this Company. He had the entire job completed within 3 hours after he arrived. He really knew exactly what he was doing. He was very personable and friendly. He made sure that he set the new water heater right to the factory required settings. He informed us as to what those settings were and was able to answer any questions that we had for him as well.
From Concord, NC: My daughter helped me find a good plumber for this kind of work. The people we dealt with were wonderful. Everyone treated us with a lot of respect. The gentleman who did the work was very polite. He answered any and all of our questions. Before he left he made sure everything worked properly and that there were no leaks.
From Concord, NC: I think that this company is excellent. They really helped me with the height of the toilets due to a disability. They made sure that I was completely satisfied and did not take along time to install them either. I thought that the price was very good considering the superb quality of the products. There were three men that came out and they were very professional and personable.